data privacy statement

data security

PRIVACY INFORMATION

A. DATA PROTECTION INFORMATION - GENERAL

The protection of your personal data is important to us and is also legally required.

We process your data exclusively on the basis of legal provisions such as the General Data Protection Regulation (GDPR), the applicable Data Protection Act (DSG), and the Telecommunications Act (TKG). Below you will find information on how we collect, process, and use your data in the context of our business activities as real estate agents when you visit our website www.homefinding.at or contact us through other channels (as a prospective buyer/tenant, client or owner).

You provide your data to our company voluntarily, without any legal obligation. However, processing is necessary to be able to inform you in accordance with your request. If you do not provide the data, we will not be able to inform you accordingly.

A1. Name and Address of the Data Controller

The data controller responsible for processing your personal data in accordance with data protection regulations is:

homefinding.at – Mag Janauer & Göllner GmbH

Westermayergasse 3

1140 Vienna

Tel: +43 1 890 26 71

e-mail: office@homefinding.at

Please contact us if you have any questions, requests for changes, or similar concerns regarding the processing of your personal data.

A2. Data Protection Officer

No data protection officer has been appointed, as there is no legal requirement to do so.

A3. Legal Basis and Purpose of Data Processing

Legal Basis

homefinding.at – Mag Janauer & Göllner GmbH processes personal data on the following legal bases:

- Consent (Art. 6 para. 1 lit. a GDPR): The affected person has given consent for a specific purpose.

- Contractual performance and pre-contractual inquiries (Art. 6 para. 1 lit. b GDPR): Processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract

- Legal obligation (Art. 6 para. 1 lit. c GDPR): for example invoices are retained for accounting purposes.

- Legitimate interests (Art. 6 para. 1 sentence 1 lit. f GDPR): Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party

Purpose

1. Use of the services on the website www.homefinding.at and other online services

2. Responding to inquiries from prospective buyers/tenant or property owners in connection with real estate brokerage (brokering real estate for purchase/rental) and related activities (including automatically generated and archived text documents, such as correspondence) in these matters.

A4. Your Rights

With regard to your data stored, you have the following rights:

• Information within 4 weeks of submitting your request (proof of identity required!)

• Rectification (e.g., completion)

• Erasure (right to be forgotten)

• Restriction of processing (e.g., regarding data scope, duration, etc.)

• Withdrawal of consent

• Objection to processing based on Article 6 Abs 1 lit f GDPR

• Lodge a complaint with the supervisory authority.

However, there is no right to data portability.

If you have any questions or wish to change your data usage, you can contact us as follows:

homefinding.at – Mag Janauer & Göllner GmbH

Westermayergasse 3, 1140 Vienna

Tel: +43 1 890 26 71

eMail: office@homefinding.at

If you believe that the processing of your data violates the data protection law or that your data protection rights have otherwise been infringed, you can contact the Data Protection Authority (Tel: +43 1 52 520-0).

By using our website and/or contacting us, you acknowledge the following:

>I agree that the data I have entered or submitted may be collected, processed, and used by homefinding.at - Mag Janauer & Göllner GmbH, Westermayergasse 3, 1140 Vienna, for the following purposes:

-The data will be stored and processed electronically to send you information (e.g., property details) in accordance with your request, to schedule appointments, and to successfully broker properties to clients/owners.

-I am also hereby informed that the collection, processing, and use of my data is voluntary and that I may refuse my consent without any adverse consequences or revoke it at any time with effect for the future. My data will then be completely deleted within a reasonable timeframe, unless there is another legal or contractual reason.

-You can cancel your order in writing by eMail to office@homefinding.at or by post to homefinding.at - Mag Janauer & Göllner GmbH, Westermayergasse 3, AT-1140 Vienna.

If you have any questions, please send us a message to office@homefinding.at.

B. WEBSITE DATA PROCESSING – without prior contact

When you visit our website or use other online services we offer, data is processed and stored. You consent to this use of your data.

B1. The following data is stored

The following data is automatically saved by our webserver:

the URL of the website
browser and browser version
your computer's operating system
the address of the last website you visited
hostname
Your device's IP-address
date, time in the sense of start and end of the session

For information on the cookies used, please refer to the cookie declaration further below (section E).

B2. Legal Basis + Purpose:

Legal Basis:

The data processed is technically necessary. We rely on our legitimate interest pursuant to Article 6 par 1 litf GDPR. This interest lies in making the website user-friendly and protecting from attacks.

Purpose:

to provide you with our website and its functions
to improve our website
for usage statistics
to detect, prevent, and investigate attacks on our website

B3. Data Retention Period

Your data is generally collected and stored for the duration of your session or for a maximum of two weeks and then automatically deleted. Longer storage only occurs if necessary (e.g., to investigate detected attacks on the website, or beyond that, only until the expiry of applicable statutory retention periods or any legal disputes).

B4. Recipients of the Data

For the operation and administration of the website, we regularly use IT service providers who, acting on our behalf and according to our instructions, may have access to the data in order to provide the commissioned services.

We will not disclose your data without your consent, except to the following groups of people if necessary:

IT service providers, data hosting or data processing providers
other service providers that offer tools or software solutions that we need to fulfill our tasks
other third parties to the extent necessary (tax advisors, legal counsel, insurance companies, etc.)
authorities, insofar as this is our legal obligation to authorities (e.g., tax authorities, etc.)

C. DATA PROCESSING WHEN CONTACTING US

You can contact us by phone, eMail, real estate portals, eMail, social media, or through existing business relationships. You are contacting us as a prospective tenant/buyer or property owner.

When you contact us, the data you provide will be stored and processed by us for the purpose of handling your inquiry, for any follow-up questions, and for addressing your request. We process the personal data you provide (name, eMail address, phone number, etc.) and the content of your inquiry.

If you contact us via social media, we receive your data from the respective platform operators.

We process this data, which is necessary for our business purposes as real estate agents (offering and brokering properties, managing prospective buyers and clients in the context of real estate brokerage (including automatically generated and archived text documents such as correspondence, etc., related to these matters)) and to answer your questions in response to your inquiry.

C1. The following data will be processed/stored:

When you inquire about a property, the following data will be collected:

Title
First name
Last name
Telephone number
Email address
Reason for contact

If you are offering us a property, the following data will be collected in addition to the above:

Full address of the property
Price
Living area
Features
Your address

C2. Legal Basis + Purpose:

Prospective tenant (first-contact commission rule):

The processing of personal data is carried out:

a) within the scope of the brokerage agreement with the landlord for the purpose of initiating a contract (brokering a lease agreement), thus Art. 6 para. 1 lit. b GDPR, and

b) on the legal basis of the legitimate interest (Art. 6 para. 1 lit. f GDPR) of the controller or a third party (landlord): Our legitimate interest also lies in answering your inquiry individually and technically efficiently for the purpose of contacting you as requested. The collection of contact details is necessary for processing the inquiry (sending a property exposé with address details, clarification/arrangement of a viewing appointment), for any follow-up questions (application as a tenant, processing of proof of income to ensure that the landlord does not suffer any payment default, etc.), as well as for communication/correspondence within the scope of real estate brokerage and related activities (including automatically generated and archived text documents).

Property owners (brokerage agreement) or prospective tenants/buyers of commission-based properties (brokerage agreement, search mandate): In addition to Article 6 para 1 lit b GDPR, we rely on the protection of our legitimate interests Aticle 6 para 1 lit GDPR. A pre-contractual measure (sending property offers by eMail; contacting you for the purpose of property acquisition) is required.

We process your data in connection with your inquiry for the purpose of providing you with an individual response (e.g., scheduling a viewing appointment, providing property details, acquiring property information, processing property data for the purpose of brokering the property, etc.).

The following actions are taken when you contact us - Prospective tenant/ buyer

Registration in our database as a client
Sending you information about the properties you requested, including the exact address
Scheduling viewing appointments
Further suitable offers, provided we have similar properties available
Sending you the application forms for a specific property, sending you the lease agreement and related documents
All similar real estate services related to property brokerage

The following actions are taken when you contact us - Property Owner

Registration as a property owner
Registration of your property in our database
Offering the property to clients
Sending you application documents from prospective tenants/buyers, sending you the lease agreement and related documents
All similar real estate services related to property brokerage

C3. Data Retention Period

We store your data only as long as necessary to process your application, unless statutory retention periods or limitation periods apply, or potential legal claims have not yet expired.

Prospective Tenant/ Buyer

Data is retained for the duration of the brokerage activity and, after its termination, at least as long as statutory retention periods (e.g., seven years after the end of the fiscal year pursuant to Section 132 of the Austrian Federal Fiscal Code) apply or the limitation periods for potential claims have not yet expired.

Inquiries with/without viewing: maximum 12 months, deletion no later than the end of the current fiscal year.

Inquiries received after December 15th of the fiscal year will be deleted in the following fiscal year.

Applications as a tenant/offer to buy: until it is clear that no claims exist or statutory retention is no longer necessary.

Applications as a tenant accepted/purchase offer accepted: 7 years after the end of the fiscal year.

Property Owners

The data will be stored for the duration of the brokerage agreement and, after its termination, at least as long as statutory retention periods apply or the limitation periods for potential legal claims have not yet expired. This is generally 7 years after the end of the fiscal year.

C4. Recipients of the Data

We will not disclose your data without your consent, except to the following group of people if necessary:

Prospective Client

Data will only be disclosed to the extent necessary within the brokerage firm, to the client or their representative, and insofar as it is necessary for initiating a contract (brokering a lease/purchase agreement) or if there is a legitimate interest of involved third parties in the business transaction.

Potential recipients include:

Departments within the company involved in business transactions (e.g., IT, other administrative units)
Third parties involved in business transactions (individuals necessarily participating in the transaction and potential contractual partners, property management companies)
If necessary, service providers of the data controller (e.g., tax advisors, payroll services, lawyers) as well as public authorities (social security, tax office, other authorities), legal representatives (for the enforcement of rights or defense against claims or in the context of official proceedings), or companies that act as contractors in the maintenance of the IT infrastructure (software, hardware).

Under no circumstances will your data be shared for advertising purposes or similar uses. Our employees and service providers are bound by confidentiality agreements and are obligated to comply with data protection regulations.

Property Owners

We store and process the personal data transmitted or disclosed to us only to the extent necessary for the execution of the contract (brokerage agreement). Data is only shared to the minimum extent required for contract execution, based on a legal basis, or where a legitimate interest of involved (third) parties exists.

Possible recipients include:

Third parties involved in the business transaction, such as the relevant departments of the property management company or companies within the corporate group; private and public authorities that may disclose or require information related to the property (e.g., chimney sweeps); financing companies; insurance companies; tax offices and other authorities; tax advisors and legal representatives (for the enforcement of rights or defense against claims, or in the context of official proceedings);
Companies commissioned to maintain our internal IT infrastructure (software, hardware);
Contracted professionals/service providers (e.g., for contacting you regarding damage repair)
Owner/property management company in the context of termination/transfer of management responsibilities
Other co-owners of the property (accounting, decision-making)

D. DATA SECURITY

Standard measures have been implemented to protect your data from unauthorized access, disclosure, reproduction, use, and modification. These measures include firewalls, encryption, and access control.

Our staff is also trained in confidentiality and the careful handling of data.

However, it cannot be completely ruled out that, due to errors in data transmission not caused by us or unauthorized access by third parties (hackers), information may be viewed and used by unauthorized persons.

We cannot accept liability for such incidents, unless such access was caused by our negligence.

E. COOKIES

Our website uses cookies. These are small text files that are stored on your device by your browser. They do not cause any harm.

We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish to allow cookies, you can configure your browser to inform you about the use of cookies and only allow them in individual cases.

Disabling cookies may limit the functionality of our website.

we use following cookies:

essential cookies

name | Session ID
provider | homefinding.at - Mag Janauer & Göllner GmbH
purpose | This cookie is necessary to store the session ID.

Performance Cookies

Google Analytics

Streetmaps

We use an interactive map on our website. Leaflet | © OpenStreetMap contributors may store your data for advertising, market research, etc. Transfer to the USA cannot be ruled out. You must address any objections directly to these companies. Data processing is based on your consent, which you grant when visiting the site (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time.

Embedding YouTube Videos

We have embedded YouTube videos on our website. These videos are stored on www.youtube.com and can be played directly on our site. To prevent YouTube from associating your viewing with your YouTube profile, you must log out before activating the videos. YouTube stores your data and uses it for advertising, market research, etc. Data may be transferred to the USA. You must address any objections directly to YouTube. Data processing is based on your consent, which you grant when visiting our site (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time.

Use of Social Media Content

We also offer our services on social media platforms such as Facebook, LinkedIn, YouTube, and Instagram.

Please note that by using social media content (Facebook, LinkedIn, Instagram, YouTube), personal data (IP address, etc.) and other information stored via cookies are collected by the respective platform provider. The respective social media platform is responsible for the collection, proper processing, and security of the collected user data.

If you do not want the data collected via our website to be directly associated with your profile on the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the loading of plugins using browser add-ons, such as the script blocker "NoScript" (http://noscript.net/).

F. WEB ANALYSIS

Our website uses functions of the web analysis tool Google Analytics, a service provided by „Google“ (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

We expressly point out that the information generated by cookies about your use of the website is transmitted to a "Google" server in the USA and stored there. However, these should be shortened before so that the full IP address is only transmitted to a "Google" server in exceptional cases. "Google" will evaluate the information obtained via this website, for example, in order to compile reports on website activity and link them to other internet user.

You can prevent the storage of cookies by setting your browser software accordingly. However, in this case not all functions of this website can be used to their full extent.
You can prevent the data generated by cookies from being collected and forwarded to "Google" by downloading and installing the browser plug-in avaiable under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Further informations on this terms of use and data protection of "Google" can be found under the following link: https://www.google.com

G. NEWSLETTER

we are not publishing a newsletter!

H. FINAL INFORMATION

We reserve the right to amend this privacy policy, in particular to comply with legal/technical requirements. Please check this policy regularly to stay informed of its current status.

Version 3, December 2025

	Westermayergasse 3 - 1140 Vienna
	+43 (1) 890 26 71
	homefinding.at on Facebook
	homefinding.at on Instagram
	homefinding.at on YouTube

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